Welcome to the AM Blog! This is our little corner of the internet where we blog about business advice, accounting tips and designing for business. Kick your feet up and stay a while!
A customer journey map is a great tool to visualise all of the steps a customer takes as they go through your sales process and then receive and use your products or services. But how do you go about mapping the journey? Mapping the customer journey Whilst there are a handful of software applications…