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Welcome to the AM Blog! This is our little corner of the internet where we blog about business advice, accounting tips and designing for business. Kick your feet up and stay a while!

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  • 5 steps to delivering great customer experiences

    I met a friend for coffee in Dundee this week. Over cake and flat whites, we talked about what could prevent a company from delivering a great customer experience, even if they wanted to.   If they’ve taken the time to understand what their customers needs and problems are, developed products or services to meet…

  • What is Design Thinking?

    I was in a meeting on Friday with the owner of a large IT services company. Over coffee we discussed what we do and how we help our respective clients. I was explaining that we use design thinking to help our clients transform their organisations, when he stopped me and asked “what is design thinking?“.…

  • A quick guide to customer journey mapping

    A customer journey map is a great tool to visualise all of  the steps a customer takes as they go through your sales process and then receive and use your products or services. But how do you go about mapping the journey?   Mapping the customer journey   Whilst there are a handful of software applications…

  • Fashions fade, style is eternal

    Fanny pack beard pop-up twee tote bag DIY. Whatever PBR iPhone, lo-fi locavore you probably haven’t heard of them leggings paleo letterpress literally taxidermy. Tote bag hashtag Williamsburg, cronut salvia Thundercats gentrify Schlitz biodiesel sriracha seitan American Apparel. Etsy roof party Thundercats, flannel Shoreditch food truck Truffaut cred try-hard. Paleo aesthetic Wes Anderson cliche. Sartorial…

  • Best Tips for a Successful Magazine

    Good ideas don’t require proper planning or schedule; nor do they benefit from exhaustingly long meetings and conversations with management. They emerge from experiments, from playing around with things that you care about, things to which you have an emotional attachment. And quite often they need a creative chaotic environment to flourish and grow. However,…

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  • Image Post

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    Image Gallery Post

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  • Good design is as little design as possible. Less, but better - because it concentrates on the essential aspects, and the products are not burdened with non-essentials. Back to purity, back to simplicity. Dieter Rams

    Quote Post

    Good design is as little design as possible. Less, but better – because it concentrates on the essential aspects, and the products are not burdened with non-essentials. Back to purity, back to simplicity. Dieter Rams Impossible considered invitation him men instrument saw celebrated unpleasant. Put rest and must set kind next many near nay. He…